Lana Sims
About Lana Sims
Lana Sims serves as an Educational Sales Coordinator at Varsity Tutors, a Nerdy Company, where she has worked since 2021. She holds an M.A./Ph.D. in Hispanic Languages & Literatures from the University of Pittsburgh and has extensive experience in educational roles and client service.
Work at Varsity Tutors
Lana Sims has served as an Educational Sales Coordinator at Varsity Tutors, a Nerdy Company, since 2021. In this role, she facilitates consultative conversations to understand customer needs and recommends customized solutions. She also manages a book of client accounts in a CRM system to ensure proper follow-up and additional support. Prior to her current position, she worked as an Online Spanish Language Expert and Tutor at Varsity Tutors for four months in 2021.
Education and Expertise
Lana Sims earned her M.A./Ph.D. in Hispanic Languages & Literatures from the University of Pittsburgh, where she studied from 2016 to 2021. She also holds a Bachelor's degree in Spanish and International Relations from Cleveland State University, which she completed from 2012 to 2016. Her educational background equips her with a strong foundation in language and cultural studies, enhancing her effectiveness in educational sales and tutoring.
Previous Work Experience
Before her current role, Lana Sims held various positions that contributed to her expertise in education and client services. She worked as a Spanish Placement Exam Coordinator at the University of Pittsburgh for two months in 2019. Additionally, she served as a Resource Room Specialist at OhioMeansJobs for eight months in 2021 and worked as an Online English and Spanish Tutor at Brilliant Grades for five months in 2020-2021. Her experience as a Graduate Student Instructor and Research Assistant at the University of Pittsburgh from 2017 to 2021 further developed her instructional skills.
Client Service Skills
In her role as Educational Sales Coordinator, Lana Sims provides high-quality client service and addresses client questions or concerns. Her ability to facilitate consultative conversations allows her to tailor solutions to meet specific customer needs. This focus on client satisfaction is a key aspect of her professional approach, ensuring that clients receive the support they require.