Megan Hanifer
About Megan Hanifer
Megan Hanifer is an IT Manager at Varsity Tutors, where she has worked since 2018. She has a background in technical support and network analysis, with previous roles at Varsity Tutors and Catalyst Technology Group.
Work at Varsity Tutors
Megan Hanifer has been employed at Varsity Tutors since 2018, currently holding the position of IT Manager. In this role, she oversees IT operations and manages technical support initiatives. Prior to her current role, she served as a Technical Support Team Lead for seven months in 2017, where she was responsible for leading a team in providing technical assistance. Additionally, she worked as a Technical Support Specialist II from 2016 to 2017, contributing to the support and maintenance of technical systems.
Previous Experience at Catalyst Technology Group
Before joining Varsity Tutors, Megan Hanifer worked at Catalyst Technology Group as a Network Support Analyst from 2010 to 2016. During her six years in this role, she provided support for network systems and ensured operational efficiency. This experience equipped her with valuable skills in network management and technical troubleshooting.
Education and Expertise
Megan Hanifer pursued her education at ITT Technical Institute, where she earned an Associate's degree from 2007 to 2009. She also studied at San Juan College for one year from 2006 to 2007. Her educational background in technology has contributed to her expertise in IT management and technical support.
Current Role as Mystery Shopper
In addition to her IT management role, Megan Hanifer has been working as a Mystery Shopper for Sinclair Customer Metrics since 2016. This position involves evaluating customer service experiences and providing feedback, which complements her technical skills with insights into customer interactions.