Ioannis Zisakis
About Ioannis Zisakis
Ioannis Zisakis is a Senior Service Desk Operator at Netcompany-Intrasoft in Athens, Greece, with a background in ICT and several relevant certifications. He has experience in various roles within the tech industry, including service desk operations and sales, and actively contributes to open-source projects.
Work at Netcompany-Intrasoft
Ioannis Zisakis has been employed at Netcompany-Intrasoft since 2023, serving as a Senior Service Desk Operator. In this role, he is responsible for providing technical support and resolving issues for clients. Prior to his current position, he worked as a Service Desk Operator at the same company from 2021 to 2023. His experience in these roles has equipped him with a strong understanding of service desk operations and client management.
Education and Expertise
Ioannis Zisakis studied at the ΤΕΙ of Larissa from 2008 to 2015, completing a seven-year program. He holds several professional certifications, including Microsoft Azure certifications (AZ-104, AZ-900) and Security certifications (SC-900, ISC2 CC). These qualifications demonstrate his expertise in cloud services and security, enhancing his capabilities in the IT support field.
Professional Background
Before joining Netcompany-Intrasoft, Ioannis Zisakis worked at Germanos as a Sales Specialist from 2018 to 2020, where he developed skills in customer service and sales. He also served as an ICT Service Desk Technician at OTE Group of Companies (HTO) from 2020 to 2021, gaining experience in technical support and service management. His diverse background in both sales and technical support contributes to his effectiveness in his current role.
Open-Source Contributions
Ioannis Zisakis is actively involved in open-source projects on GitHub, where he collaborates with other developers and contributes to various software initiatives. He also showcases his coding projects and experiments on Codepen, demonstrating his commitment to continuous learning and community engagement in the tech field.