Marcos Theophylactou
About Marcos Theophylactou
Marcos Theophylactou is a Senior Product Manager at Netcompany-Intrasoft, specializing in roadmap management and release strategy for successful product launches. He has a strong background in economics, business management, and engineering, with extensive experience in customer success and product development across various roles and companies.
Work at Netcompany-Intrasoft
Marcos Theophylactou has been serving as a Senior Product Manager at Netcompany-Intrasoft since 2019. In this role, he focuses on roadmap management and release strategy to facilitate successful product launches. He collaborates with customers, product development, and DevOps teams to implement effective solutions. His responsibilities also include conducting market and technology analysis, customer interviews, and attending industry events to drive product innovation. He defines, monitors, and communicates key product performance indicators to track outcomes.
Previous Experience at Oracle
Prior to his current position, Marcos worked at Oracle in various roles from 2014 to 2019. He served as a Senior Account Manager for CX Applications, where he managed client relationships across Greece, Malta, Cyprus, and Albania. He then transitioned to the role of Senior SaaS Customer Success Manager, followed by a position as Customer Success Executive and CEE/CAT Team Leader. His experience at Oracle contributed to his expertise in customer success and product management.
Educational Background
Marcos Theophylactou holds a Master of Business Administration from Athens University of Economics and Business, which he completed from 2007 to 2009. He also earned a Bachelor of Engineering in Computer Engineering from the National Technical University of Athens, studying from 1990 to 1996. Additionally, he obtained a Master of Science in Information Systems from the University of Glasgow in 1997. This diverse educational background supports his extensive knowledge in both business management and technology.
Career History and Roles
Marcos has a diverse career history, having worked in various capacities across multiple organizations. He was a Sales Manager for the Public Sector at INTRASOFT International and held several positions at the same company, including Business Development Manager and PreSales & Bid Manager. He also co-founded SMAR Technologies, serving as IT Manager. His early career included roles as a Systems and Network Administrator and as a Teaching and Research Assistant at the University of Glasgow.
Collaborative Management Style
Marcos Theophylactou is known for his collaborative management style, which emphasizes teamwork and communication. He works closely with customers, product development teams, and DevOps to implement solutions that meet client needs. His approach fosters a cooperative environment that enhances product innovation and ensures that key performance indicators are effectively monitored and communicated.