Gaurav Sharma
About Gaurav Sharma
Gaurav Sharma is the Group Manager of Customer Amazement at Netcore Cloud, with over 10 years of experience in marketing automation and website integration.
Current Role at Netcore Cloud
Gaurav Sharma is currently serving as the Group Manager of Customer Amazement at Netcore Cloud. He holds this position in New Delhi, Delhi, India, and has been with the company since 2021. In his role, he oversees initiatives aimed at enhancing customer satisfaction and loyalty.
Previous Roles at Netcore Cloud
Gaurav Sharma has held multiple titles at Netcore Cloud, reflecting his growth within the organization. From 2019 to 2021, he was the Manager of Business Analysis. Before that, he served as the Assistant Manager of Business Analysis from 2018 to 2019 and as the Assistant Manager of Client Services from 2016 to 2018. His initial role at Netcore Solutions was as a Senior Executive in Client Servicing and Product Training, from 2014 to 2016.
Previous Employment
Before joining Netcore Cloud, Gaurav Sharma gained experience in various organizations. He worked as an Account Manager at TimesJobs.com from 2013 to 2014. Prior to that, he was involved in Business Development at Path Infotech Ltd. from 2011 to 2013 and at Next Education India Pvt Ltd for two months in 2011. He also completed a summer internship at Yatra Online Pvt Ltd in West Delhi in 2010.
Education and Certifications
Gaurav Sharma holds a PGDM in Marketing Management from Ishan Institute of Management & Technology, where he studied from 2009 to 2011. He also earned a Bachelor of Business Administration (BBA) from Panjab University, where he studied Management from 2006 to 2009. Additionally, he completed his 10+2 education in PCM at DAV Public School Talwara, where he studied from 1995 to 2006.
Skills and Expertise
Gaurav Sharma possesses strong skills in relationship management, market analysis, and industry knowledge. With over 10 years of experience in marketing automation and website integration across nine digital communication channels, he demonstrates effective communication, strong analytical abilities, coordination, and mentoring skills. He has hands-on experience in establishing, maintaining, and growing key accounts.