Surendran Naidu
About Surendran Naidu
Surendran Naidu is the Director and Head of Technical Account Management and Customer Success at NetFoundry, where he has worked since 2021. He has a background in Electronics and Communication Engineering and Business Administration, with previous experience in solutions engineering and network planning.
Current Role at NetFoundry
Surendran Naidu serves as the Director and Head of Technical Account Management and Customer Success at NetFoundry since 2021. In this role, he focuses on enhancing client relationships and satisfaction, ensuring that customer needs are met effectively. His leadership is pivotal in guiding the Technical Account Management team, contributing to the overall success of the company in Chennai, Tamil Nadu, India.
Previous Experience at NetFoundry
Prior to his current position, Surendran Naidu worked at NetFoundry as the Solutions Engineering Lead from 2018 to 2021. During his tenure, he played a significant role in leading the Solutions Engineering team, contributing to the company's technical strategy and execution. His efforts included innovating solutions that facilitate enterprises and partners in transitioning to digital communications and IT solutions.
Professional Background
Surendran Naidu has a diverse professional background, having worked at Tulip Telecom Ltd as a Senior Presales Consultant from 2010 to 2011. He also held the position of Deputy Manager - Network Planning & Engineering at Reliance Communication from 2006 to 2010. His experiences in these roles have equipped him with a strong foundation in technical account management and customer success.
Educational Qualifications
Surendran Naidu holds a Bachelor's degree in Electronics & Communication Engineering from Anna University, which he completed from 2002 to 2006. He further pursued a PG Diploma in Business Administration at Pondicherry University from 2006 to 2007. Additionally, he obtained a PG Diploma in Project Management from ICFAI University from 2008 to 2009. These educational credentials support his expertise in technical and management roles.
Achievements and Recognition
Surendran Naidu received the CEO award at NetFoundry, which recognizes outstanding contributions to the company. This accolade highlights his commitment and significant impact within the organization, particularly in his roles related to technical account management and customer success.