Jonathan Bell
About Jonathan Bell
Jonathan Bell is a Network Deployment Engineer with experience in broadband network maintenance and customer service. He previously worked at Openreach for seven years and has been with Netomnia since 2021.
Work at Netomnia
Jonathan Bell has been employed at Netomnia as a Network Deployment Engineer since 2021. In this role, he focuses on the deployment of network infrastructure, ensuring efficient connectivity for customers. His responsibilities include overseeing the installation and maintenance of broadband services, contributing to the company's mission of enhancing digital access.
Previous Experience at Openreach
Prior to joining Netomnia, Jonathan worked at Openreach as a Customer Service Engineer from 2014 to 2021. During his seven years in this position, he was based in Durham, United Kingdom. His role involved direct customer interaction, where he utilized his skills in SFI and Broadband Boost to improve service quality and customer satisfaction.
Education and Expertise
Jonathan studied at Byron Sixth Form College from 2011 to 2013, where he achieved qualifications in Sport, Psychology, and Sociology. He also attended Shotton Hall Academy from 2006 to 2011. In addition to his formal education, he completed an apprenticeship with BT/Openreach in 2017, gaining practical skills in copper telephony and broadband engineering, which laid the foundation for his technical expertise.
Technical Skills and Specializations
Jonathan possesses specialized skills in DSLAM port repair, which is essential for broadband network maintenance. He is experienced in FTTC faulting and provision, which enhances broadband connectivity for customers. His technical knowledge contributes to the effective deployment and maintenance of network services.