Denny Wen
About Denny Wen
Denny Wen is a Technical Support Specialist currently employed at Network Perception since 2022. He has a diverse background in various roles, including Implementation Specialist at Voicebrook, Inc., Senior Account Manager at The Drip Club, and Operations Manager at Gold's Gym Los Angeles Group.
Current Role at Network Perception
Denny Wen serves as a Technical Support Specialist at Network Perception. He has been in this role since 2022, contributing to the company's mission of enhancing network security and visibility. His responsibilities include providing technical assistance, troubleshooting issues, and ensuring customer satisfaction. Denny's experience in technical support allows him to effectively address client needs and improve service delivery.
Previous Experience at Voicebrook, Inc.
Before joining Network Perception, Denny worked at Voicebrook, Inc. as an Implementation Specialist from 2019 to 2022. In this position, he focused on implementing software solutions for healthcare clients. His role involved collaborating with clients to ensure successful integration and utilization of the company's products, enhancing operational efficiency in medical environments.
Professional Background in Account Management
Denny has a background in account management, having worked as a Senior Account Manager at The Drip Club from 2016 to 2018. In this role, he managed client relationships and developed strategies to meet customer needs in the Greater Los Angeles Area. His experience in account management provided him with skills in customer engagement and service delivery.
Operations Management Experience
Denny served as Operations Manager at Gold's Gym Los Angeles Group from 2012 to 2016. In this capacity, he oversaw daily operations, staff management, and customer service initiatives. His role involved ensuring operational efficiency and enhancing the overall member experience at the gym.
Educational Background
Denny Wen studied at California State Polytechnic University-Pomona, where he gained foundational knowledge and skills relevant to his career. He completed his secondary education at West Covina High School, which set the stage for his further academic and professional pursuits.