Charlotte Morris
About Charlotte Morris
Charlotte Morris serves as a Senior Customer Service Representative at Nevro, where she has worked since 2017. She specializes in handling Return Material Authorizations and manages logistics for the Imaging Products Group in Redwood City, California.
Work at Nevro
Charlotte Morris has been employed at Nevro since 2017, serving as a Senior Customer Service Representative. In this role, she is based in the Redwood City, California area and has accumulated seven years of experience. Her responsibilities include managing Return Material Authorizations and overseeing Warehouse Transfers for the Imaging Products Group. Additionally, she is involved in T&M Billing and Inter-Organization transfers, ensuring efficient operations within the group. Charlotte also oversees Service Contracts and Dispatch Services, contributing to the overall effectiveness of customer service operations.
Education and Expertise
Charlotte Morris is currently pursuing a degree in General Education at Madera Center/Reedley College, a commitment she has maintained since 2017. This educational pursuit complements her professional experience in customer service and logistics, enhancing her skills and knowledge in the field. Her ongoing studies reflect her dedication to personal and professional development.
Background
Before joining Nevro, Charlotte Morris worked at Cepheid as an Order Management Specialist from 2014 to 2016. During her time at Cepheid, she was responsible for managing orders and logistics, which laid the groundwork for her current role at Nevro. Her experience in order management provided her with valuable insights into customer service and supply chain operations.
Logistics Management Experience
In her current position at Nevro, Charlotte Morris manages complex logistics involving Inter-Fujitsu Companies for the distribution of scanner products. This aspect of her role requires coordination and strategic planning to ensure timely and efficient delivery of products. Her expertise in logistics management is a key component of her contributions to the Imaging Products Group.