Alyssa Gouchie
About Alyssa Gouchie
Alyssa Gouchie serves as a Senior Sales Manager at Newfold Digital, where she has worked since 2017. She specializes in enhancing remote work capabilities and improving employee retention through strategic initiatives.
Work at Newfold Digital
Alyssa Gouchie has served as a Senior Sales Manager at Newfold Digital since 2017. In this role, she has facilitated the implementation of the AT&T BDS Home Agent project, which enhanced remote work capabilities for the organization. Gouchie collaborates closely with operations teams to develop strategic initiatives aimed at improving employee retention. She specializes in creating and implementing processes that enhance virtual training experiences, managing training classes for new hires that can accommodate up to 30 participants.
Previous Experience at Web.com
Prior to her current position, Alyssa Gouchie worked at Web.com as a Sales Manager from 2012 to 2017. During her five years in this role, she contributed to sales strategies and team management, further developing her expertise in sales and operations within the digital services sector. This experience laid the groundwork for her subsequent role at Newfold Digital, where she continues to apply her skills in sales management.
Experience at Convergys
Before joining Web.com, Alyssa Gouchie worked at Convergys as a Home Agent Trainer from 2007 to 2012. In this capacity, she was responsible for training new home agents, focusing on operational improvements and employee development. Gouchie's involvement in the Gannett Project during her time at Convergys was significant, contributing to various operational enhancements within the organization.
Education and Expertise
Alyssa Gouchie studied at Nova Scotia Community College from 2011 to 2014, earning a degree in Business Administration and Management. This educational background provided her with foundational knowledge in business principles, which she has applied throughout her career in sales management and training. Gouchie's expertise includes process improvement, employee training, and strategic initiatives aimed at enhancing operational efficiency.