Eric Downing
About Eric Downing
Eric Downing is a Data Scientist with extensive experience in data analysis and process improvement. He has worked at Newfold Digital since 2016 and previously held positions at Endurance International Group, Bankers Life and Casualty, and Securitas.
Work at Newfold Digital
Eric Downing has been employed at Newfold Digital as a Data Scientist since 2016. In this role, he has focused on developing analytical tools and models to enhance business operations. He has built statistical process control charts using binary signals to assist marketing teams in distinguishing between significant system issues and routine fluctuations in sales data. Additionally, he is working on a machine learning tool aimed at analyzing domain searches to identify high-value domains, which is intended to improve customer conversion rates.
Previous Roles at Endurance International Group
Eric Downing held multiple positions at Endurance International Group. He first worked as a Datacenter Technician from 2014 to 2015 for one year in the Greater Boston Area. Following this, he served as an Operations Analyst from 2015 to 2016 for ten months in Burlington, MA. In this capacity, he performed analysis that integrated disparate billing and customer databases, successfully identifying customers who had not been billed for up to five years.
Education and Expertise
Eric Downing earned a Bachelor's degree in Economics from The University of Connecticut, where he studied from 2004 to 2009. His educational background provides a foundation for his analytical skills and understanding of economic principles, which he applies in his current role as a Data Scientist. His expertise includes data analysis, machine learning, and the development of automated processes to enhance operational efficiency.
Technical Skills and Contributions
Eric Downing has developed various technical skills throughout his career. He created PowerBI dashboards to monitor customer migration, identifying gaps in reporting and highlighting issues affecting high-value customers. He also automated access to AWS data lake files using a Python script within Matillion, which improved the efficiency of ETL processes during migration. Additionally, he modeled the effectiveness of discounts on customer renewals, revealing insights into pricing strategies.
Career Background
Before his tenure at Newfold Digital, Eric Downing worked in various roles that contributed to his professional development. He served as an Insurance Agent at Bankers Life and Casualty for four months in 2010 and worked as a Security Officer at Securitas from 2011 to 2014. These experiences provided him with diverse skills and insights into customer service and operational processes.