Gabrielle Nicolette Roales
About Gabrielle Nicolette Roales
Gabrielle Nicolette Roales serves as the Engagement & Loyalty Manager at Newfold Digital in Singapore, where she has worked since 2021. With over eight years of experience in the SaaS industry, she specializes in developing retention and loyalty strategies within CRM marketing.
Work at Newfold Digital
Gabrielle Nicolette Roales has been serving as the Engagement & Loyalty Manager at Newfold Digital since 2021. Based in Singapore, she focuses on developing retention and loyalty strategies within CRM marketing. Her role involves enhancing customer engagement and fostering long-term relationships with clients. With three years of experience in this position, she has contributed to the company's efforts in improving customer satisfaction and loyalty.
Education and Expertise
Gabrielle Roales completed her secondary education at Saint Theresa's College from 2004 to 2008. She then pursued higher education at the University of San Carlos, where she earned a Bachelor of Fine Arts in Advertising between 2008 and 2013. Her academic background supports her expertise in marketing and customer engagement strategies, particularly in the SaaS industry.
Professional Background
Before her current role, Gabrielle Roales gained experience in various positions. She worked as a Content Writer at Desired Ranking for five months in 2013. Following that, she served as a UI/UX Designer at Kryptonite Digital from 2014 to 2015. These roles contributed to her diverse skill set and understanding of both content creation and user experience design.
Achievements in the SaaS Industry
With over eight years of international experience in the SaaS industry, Gabrielle Roales has demonstrated her ability to adapt to demanding work environments. Her proven qualities in time management and adaptability have been essential in her roles, particularly in developing effective retention and loyalty strategies that align with the goals of her organizations.