Galen Kralik
About Galen Kralik
Galen Kralik is an Associate Project Manager at Newfold Digital, where he has worked since 2021. He has a diverse background in customer service, sales, and project management, with previous roles at Pearson, Hostgator.com, and Competitive Consulting.
Current Role at Newfold Digital
Galen Kralik serves as an Associate Project Manager at Newfold Digital, a position he has held since 2021. In this role, he is responsible for overseeing project management tasks, ensuring that projects are completed efficiently and effectively. His experience in managing various aspects of project execution contributes to the company's operational success.
Previous Experience at Newfold Digital
Before his current role, Kralik worked at Newfold Digital as the Voice of the Customer from 2020 to 2021. In this capacity, he focused on gathering customer feedback and insights to improve service delivery and customer satisfaction. His work involved collaboration with different teams to enhance the overall customer experience.
Work History at Hostgator.com
Kralik has extensive experience at Hostgator.com, where he held multiple positions. He worked as an Outbound Sales Representative from 2014 to 2016, followed by a role as a Web Coach for four months in 2016. He then served as Frontline Support Manager from 2017 to 2020, where he managed support operations and contributed to team performance.
Educational Background
Galen Kralik earned a Bachelor of Arts degree from The University of Texas at Austin, where he studied Plan II and Czech Language and Culture from 2007 to 2011. Additionally, he studied at Masaryk University Brno, achieving a Pre-Advanced level in Czech Language in 2010. His educational background supports his professional roles, particularly in communication and cultural understanding.
Skills and Focus Areas
Kralik focuses on effecting positive behavioral, professional, and cognitive change in peers and subordinates. He leverages his extensive sales experience to enhance conversational soft skills and consultative approaches within technical environments. His ability to facilitate collaboration among departments is evident in his previous work on platform consolidation projects.