Heidi Tree
About Heidi Tree
Heidi Tree is an Account Manager at Newfold Digital in Canada, where she has worked since 2019. She has a strong background in client communication, marketing strategy, and data analysis, supported by her previous roles in customer service and brand representation.
Work at Newfold Digital
Heidi Tree has been employed as an Account Manager at Newfold Digital since 2019. In this role, she has developed strong relationships with clients and internal teams, leveraging her communication skills to facilitate effective interactions. Her responsibilities include managing client accounts and ensuring customer satisfaction through effective handling of escalations.
Education and Expertise
Heidi Tree studied at Nova Scotia Community College, where she gained foundational knowledge that supports her professional skills. She possesses expertise in writing, marketing strategy, and statistics, which contribute to her ability to develop effective marketing plans and analyze data for informed business decisions.
Background in Customer Service
Heidi Tree has a diverse background in customer service roles. She worked as a Customer Service Representative at Convergys from 2009 to 2011 and as a Brand Representative at Match Marketing Group from 2009 to 2014. These positions helped her develop strong communication and problem-solving skills, essential for her current role.
Previous Experience in Various Roles
Before her current position, Heidi worked at Atlantic Catch Data Limited as a Dock Side Monitor from 2015 to 2020. She also served as a Dietary Aide at Glen Haven Manor from 2011 to 2015. These roles provided her with a broad range of experiences that enhance her capabilities in client management and service delivery.