Ian Nickerson
About Ian Nickerson
Ian Nickerson is an Executive Response Specialist at Newfold Digital, where he has worked since 2022. He previously spent 12 years at Web.com in various technical support roles.
Work at Newfold Digital
Ian Nickerson has been serving as an Executive Response Specialist at Newfold Digital since 2022. In this role, he focuses on addressing customer inquiries and providing solutions to enhance client satisfaction. His experience in customer service and technical support contributes to his effectiveness in this position. Newfold Digital is known for its comprehensive digital solutions, and Nickerson plays a key role in ensuring that clients receive timely and effective responses.
Previous Experience at Web.com
Ian Nickerson worked at Web.com for a total of 12 years, holding various positions. From 2008 to 2020, he was part of the Offline Tech Services team in the Jacksonville, Florida area. After that, he transitioned to the role of My Time Support Specialist, where he worked from 2020 to 2022 in Elmwood Park, New Jersey. His extensive experience at Web.com provided him with a solid foundation in technical support and customer service.
Education and Expertise
Ian Nickerson studied at Nova Scotia Community College, where he pursued a Certificate in Business Information Technology from 1996 to 1997. This educational background equipped him with essential skills in business and technology, which he has applied throughout his career in various technical and customer support roles.
Career Timeline
Ian Nickerson's career spans over two decades, beginning with his studies at Nova Scotia Community College. He joined Web.com in 2008, where he spent 12 years in various capacities before moving to Newfold Digital in 2022. His career reflects a consistent focus on technical support and customer service, demonstrating his commitment to helping clients and improving their experiences.