Jason Cross
About Jason Cross
Jason Cross serves as the Senior Vice President of Product and Customer Experience for Commerce, Presence, and WordPress at Newfold Digital. He has extensive experience in product marketing and leadership roles across various companies, including Meta and News Media Corporation.
Current Role at Newfold Digital
Jason Cross serves as the Senior Vice President of Product and Customer Experience for Commerce, Presence, and WordPress at Newfold Digital. He has held this position since 2022 and operates from the San Francisco Bay Area. In this role, he leads the global strategy, vision, and execution of the WordPress ecosystem. He is responsible for managing relationships with key partners and stakeholders, as well as owning the customer experience, monetization, and retention strategies across Newfold Digital platforms. Additionally, he has led the early adoption of AI across product and support channels and launched new and innovative commerce solutions.
Previous Experience at Meta
Prior to his current position, Jason Cross worked at Meta as the Director of Product Marketing for Small and Medium Businesses, Partnerships, and Agencies. He held this role from 2019 to 2022 in Menlo Park, California. During his tenure, he focused on developing marketing strategies tailored for small and medium-sized businesses, enhancing partnerships, and fostering agency relationships.
Background in News Media
Jason Cross has extensive experience in the news media sector. He served as the West Coast Group Publisher and Product Leader at News Media Corporation from 2002 to 2012, contributing to the organization's growth for a decade in Paso Robles, California. He also held the position of Senior Vice President of Digital at Bay Area News Group from 2016 to 2019, and Vice President of Digital from 2014 to 2019, where he was involved in digital strategy and product development.
Education and Qualifications
Jason Cross earned a Bachelor of Science degree from Northern Illinois University, where he studied from 1998 to 2002. His educational background has provided him with a strong foundation for his career in product management and marketing, particularly within the technology and media sectors.
Career Development and Leadership Roles
Throughout his career, Jason Cross has held various leadership roles that highlight his expertise in product management and marketing. He founded Convertly, where he served as Head of Product from 2016 to 2019. He also worked at The McClatchy Company in multiple capacities, including as Publisher of the Merced Sun-Star and leading Project POINT. His diverse experiences have equipped him with a comprehensive understanding of both traditional and digital media landscapes.