Jeff Awisan , Cie
About Jeff Awisan , Cie
Jeff Awisan is a Hosting Manager with extensive experience in claims and system support roles. He has achieved multiple recognitions for his performance and holds a Bachelor's degree in Industrial Engineering.
Work at EXL
Currently, Jeff Awisan serves as a Claims Associate at EXL, a position he has held since 2022. In 2023, he advanced to the role of Subject Matter Expert, contributing to the company's operations in Cebu, Central Visayas, Philippines. His responsibilities include providing expertise and support in claims processing, ensuring efficiency and accuracy in the workflow.
Work at A2 Hosting
Jeff Awisan is employed at A2 Hosting as a System Support Specialist since 2022. In this role, he is responsible for providing technical support and assistance to clients, ensuring optimal performance of hosting services. His experience in system support contributes to the overall customer satisfaction and operational efficiency of the hosting services provided by A2 Hosting.
Achievements at Qualfon Philippines Inc.
During his tenure at Qualfon Philippines Inc., Jeff Awisan achieved top agent status multiple times, notably in August and September 2022. He created a simplified checklist for monitoring weekly collections, which resulted in a 15% increase in team production. Additionally, he earned the QA Vanguard award for exceeding quarterly performance goals, highlighting his commitment to excellence in performance.
Education and Certifications
Jeff Awisan holds a Bachelor of Science degree in Industrial Engineering from Cebu Institute of Technology. He has also obtained a Certified SIX SIGMA GREENBELT certification, demonstrating his proficiency in process improvement methodologies. Furthermore, he completed the Supervisor Readiness Program under Qualfon University, enhancing his leadership and supervisory skills.