Jeffrey Houser
About Jeffrey Houser
Jeffrey Houser serves as the Director of Customer Support and Sales at Newfold Digital, bringing extensive experience in customer service and sales from his previous roles at Web.com and Burger King.
Current Role at Newfold Digital
Jeffrey Houser serves as the Director of Customer Support and Sales at Newfold Digital. He has held this position since 2020, working in Drums, Pennsylvania. In this role, he focuses on enhancing customer service and sales operations, leveraging his extensive background in the internet industry.
Previous Experience at Web.com
Prior to his current role, Jeffrey Houser worked at Web.com in various capacities. He began as a Customer Service Representative in 2010 and progressed to roles including Chat Account Executive, Inbound Sales Supervisor, and Inbound Business Consultant. His tenure at Web.com spanned nearly a decade, from 2010 to 2020, during which he developed skills in sales management and customer service.
Experience at BURGER KING®
Jeffrey Houser worked as a General Manager at BURGER KING® from 2002 to 2010 in Hazleton, Pennsylvania. His eight-year experience in this role contributed to his management skills and understanding of customer service in a fast-paced environment.
Education and Expertise
Jeffrey Houser studied Information Technology at Pennsylvania State University-Penn State Hazleton, earning a Bachelor of Applied Science (B.A.Sc.) from 2004 to 2008. He also completed his high school education at Hazleton Area High School, focusing on College/University Preparatory and Advanced High School/Secondary Diploma Program. His educational background supports his expertise in Search Engine Optimization (SEO) and Pay Per Click (PPC) marketing strategies.
Internship Experience
In 2007, Jeffrey Houser completed a four-month internship at Pets United LLC in Hazleton, Pennsylvania. This experience provided him with early exposure to the professional environment and contributed to his understanding of customer service and sales.