Johnathan Silva
About Johnathan Silva
Johnathan Silva is an IT Service Ops Admin with extensive experience in managing company devices and operations for effective IT service delivery. He has a background in General Studies, Business, and Network and System Administration, and has worked at Endurance International Group and Newfold Digital since 2019.
Current Role at Newfold Digital
Johnathan Silva serves as an IT Service Ops Admin at Newfold Digital, a position he has held since 2019. In this role, he actively manages company devices and operations to ensure seamless IT service delivery. His responsibilities include addressing the technical needs of colleagues to enhance productivity and create a supportive work environment.
Previous Experience at Endurance International Group
Prior to his current role, Johnathan Silva worked at Endurance International Group in various capacities. He began as a Server Professional in 2018, where he worked for eight months. He then transitioned to a Tier II Technician role for eleven months, followed by a position as a Web Advisor for seven months. His experience at Endurance International Group provided him with a solid foundation in IT service operations.
Education and Certifications
Johnathan Silva completed his high school education at Maricopa High School, graduating with a High School Degree in 2014. He furthered his education at Central Arizona College, where he studied Business and earned a Certificate. Additionally, he pursued an Associate of Applied Science in Network and System Administration/Administrator, completing both programs between 2014 and 2017.
Focus on Workplace Environment
Johnathan Silva emphasizes the importance of creating a workplace environment that recognizes personal value. He aims to enhance productivity by understanding and addressing the technical needs of his colleagues. His approach is influenced by his belief in having a definiteness of purpose, a philosophy inspired by Napoleon Hill.
Early Career at UltraStar Cinemas
Before entering the IT field, Johnathan Silva worked as a Server at UltraStar Cinemas from 2016 to 2017. This role provided him with early experience in customer service and teamwork, contributing to his professional development.