Jose Baricuatro
About Jose Baricuatro
Jose Baricuatro is a Customer Service Specialist at Newfold Digital in the Philippines, where he has worked since 2021. He has experience in technical support for web hosting and telecommunications, along with a background in restaurant management.
Work at Newfold Digital
Jose Baricuatro has been employed at Newfold Digital since 2021, serving as a Customer Service Specialist. In this role, he has accumulated three years of experience in providing customer support in the Philippines. His responsibilities include handling technical support for website and email hosting services, ensuring that clients receive assistance with their inquiries and issues.
Education and Expertise
Jose Baricuatro studied at Zamboanga City State Polytechnic College from 2015 to 2018, focusing on Motel and Restaurant Management. He achieved a qualification in Hotel Management during this period. This educational background complements his technical skills and customer service experience.
Background
Before joining Newfold Digital, Jose Baricuatro worked as a technical support analyst. This role provided him with a foundation in troubleshooting and resolving software issues, particularly in the web hosting and telecommunications sectors. His transition to a customer service role allowed him to leverage his technical knowledge in assisting customers.
Technical Support Experience
Jose Baricuatro has experience in troubleshooting and resolving software issues for web hosting and telecommunication companies. He has also been involved in updating security systems for customer networks, ensuring that clients' data and systems remain secure.