Joshua Cowette
About Joshua Cowette
Joshua Cowette is a Jr Linux Administrator with extensive experience in server management and customer support. He has worked in various roles since 2010, demonstrating skills in troubleshooting server issues and utilizing tools such as Salesforce, Confluence, and JIRA.
Work at Newfold Digital
Joshua Cowette has been employed at Newfold Digital as a Junior Linux Administrator since 2017. In this role, he is responsible for monitoring server services, reporting outages, and addressing farm-wide issues. His expertise includes managing CentOS hosting platforms with root level access. He utilizes various tools and technologies to ensure server stability and performance.
Previous Employment Experience
Before joining Newfold Digital, Joshua Cowette held several positions in customer service and sales. He worked at Revana as a Customer Service / Inbound Sales Representative from 2010 to 2013. He then transitioned to TransPerfect, where he served as a Customer Service Representative from 2014 to 2015. Following that, he worked at GO Financial as a Loan Advisor from 2016 to 2017.
Education and Expertise
Joshua Cowette studied at Chancellor University and also attended Phoenix Community College, where he achieved his GED. His technical skills include troubleshooting server issues using the command line interface (CLI), proficiency in Bash scripting, and moderate knowledge of PHP and Python. He is experienced in working with Apache servers, Nginx, RPM/YUM, MySQL, and cPanel environments.
Technical Skills and Tools
Joshua Cowette possesses strong technical skills relevant to his role as a Junior Linux Administrator. He is proficient in troubleshooting and diagnosing server issues. He utilizes Salesforce for workflow management and documents information in Confluence and JIRA. Additionally, he handles customer support tickets and resolves escalated issues from corporate or social media contacts.