Jyothi Arvind
About Jyothi Arvind
Jyothi Arvind is a Senior Manager and Salesforce Applications Architect at Newfold Digital, where he has worked since 2024. He has extensive experience in CRM development and software upgrades, particularly with Salesforce and Siebel systems.
Work at Newfold Digital
Currently, Jyothi Arvind serves as a Senior Manager, Salesforce Applications Architect at Newfold Digital, a position held since 2024. In this role, Jyothi has managed significant projects, including the upgrade of Siebel from version 7.8 to 8.0. This demonstrates a strong capability in overseeing complex software upgrades. Additionally, Jyothi has enhanced Salesforce features through customization and configuration, utilizing tools such as workflow rules, validation rules, and process builder. Prior to this role, Jyothi worked as an Application Architect at Newfold Digital from 2023 to 2024, focusing on optimizing business processes.
Previous Experience at Monster
Jyothi Arvind has extensive experience at Monster, where roles included Principal CRM Developer and Software Engineering Manager. From 2009 to 2014, Jyothi served as Principal CRM Developer, leading the Salesforce Classic UI to Lightning conversion project. This role showcased expertise in modernizing CRM interfaces. Following this, from 2014 to 2018, Jyothi continued at Monster as a Software Engineering Manager/Principal CRM Developer, developing custom solutions for non-standard sales transactions in Siebel. Jyothi's career at Monster began as a Senior CRM Developer from 1998 to 2009, accumulating over 11 years of experience in various CRM-related roles.
Education and Expertise
Jyothi Arvind holds a Master's degree in Computer Science from Boston University and a Bachelor of Science in Information Systems from the University of Massachusetts Lowell. This educational background provides a solid foundation in technical and analytical skills. Jyothi possesses certifications as a Salesforce Administrator and Platform Developer, indicating advanced technical proficiency in Salesforce applications. This combination of education and certification supports Jyothi's capability in managing complex software systems and implementing effective solutions.
Technical Achievements
Throughout the career, Jyothi Arvind has achieved several technical milestones. Notably, Jyothi played a key role in the data mapping and migration from Siebel to Salesforce, ensuring a seamless transition and data integrity. Additionally, Jyothi implemented US tax functionality in Siebel, which ensured accurate tax calculations and compliance with regulations. Other significant contributions include standardizing Siebel contract processes and streamlining quote report generation, which improved reporting processes for better business insights.