Linda S.

Director, Customer Experience @ Newfold Digital

About Linda S.

Linda S. serves as the Director of Customer Experience at Newfold Digital, a position she has held since 2018. Previously, she worked as a paralegal at FSV Payment Systems for five months in 2012.

Current Role at Newfold Digital

Linda S. serves as the Director of Customer Experience at Newfold Digital, a position she has held since 2018. In this role, she is responsible for overseeing customer interactions and ensuring a positive experience for clients. Her work involves developing strategies to enhance customer satisfaction and engagement, contributing to the overall success of the organization. Newfold Digital is known for its focus on providing digital solutions, and Linda's leadership in customer experience plays a crucial role in achieving this objective.

Previous Experience at FSV Payment Systems

Prior to her current position, Linda S. worked at FSV Payment Systems as a Paralegal in 2012. Her tenure at the company lasted for five months, during which she gained valuable experience in legal processes and documentation. This role provided her with insights into the operational aspects of payment systems, contributing to her professional development.

Professional Background

Linda S. has a background in customer experience management and legal support. Her experience spans various roles that have equipped her with skills in customer relations, legal documentation, and operational efficiency. Her current focus on customer experience at Newfold Digital reflects her commitment to enhancing client satisfaction and fostering positive relationships.

Location and Work Environment

Linda S. is based in Jacksonville, Florida, United States. This location is significant as it is a hub for various technology and digital service companies, including Newfold Digital. Working in this environment allows her to engage with a diverse range of clients and industry professionals, further enriching her expertise in customer experience.

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