Malavika Babu
About Malavika Babu
Malavika Babu is a Product Support Specialist with a background in microbiology. She has experience in technical support and has worked for companies such as Namecheap, Inc and Newfold Digital.
Current Role at Newfold Digital
Malavika Babu serves as a Product Support Specialist at Newfold Digital. She has been in this role since 2023, working remotely. In this position, she is responsible for providing assistance and support related to the company's products, ensuring customer satisfaction and effective problem resolution.
Previous Experience at Namecheap, Inc.
Prior to her current role, Malavika Babu worked as a Technical Support Specialist at Namecheap, Inc. from 2021 to 2023. During her two years at the company, she was involved in addressing technical inquiries and providing solutions to customers, contributing to the overall support team efforts in Coimbatore, Tamil Nadu, India.
Educational Background in Microbiology
Malavika Babu studied at Bharath University, where she earned a Bachelor of Science degree in Microbiology, General. Her studies spanned from 2017 to 2020, providing her with a solid foundation in the biological sciences. This educational background supports her analytical skills and understanding of technical concepts.
Training at Zero To Mastery Academy
In addition to her formal education, Malavika Babu completed training at Zero To Mastery Academy. This program likely enhanced her skills and knowledge in relevant areas, preparing her for her roles in technical and product support.