Mark Anthony Monilar
About Mark Anthony Monilar
Mark Anthony Monilar serves as the Information Technology Support Team Lead at Newfold Digital, where he has worked since 2019. He possesses strong leadership skills, advanced technical expertise, and a commitment to quality service.
Work at Newfold Digital
Mark Anthony Monilar has been serving as the Information Technology Support Team Lead at Newfold Digital since 2019. In this role, he demonstrates strong leadership qualities by motivating and mentoring his team members. His responsibilities include overseeing IT support operations and ensuring efficient service delivery. Based in Cebu, Central Visayas, Philippines, he has contributed to the company's objectives through effective management and support strategies.
Previous Experience in IT Support
Prior to his current position, Mark worked at Geidi IT Management as an Information Technology Support Engineer from 2018 to 2019. His role involved providing technical support and solutions to clients. Before that, he spent three years at TTEC as a Desktop Support Technician from 2015 to 2018, where he was responsible for troubleshooting and resolving desktop-related issues. His diverse experience in IT support has equipped him with a solid foundation in technical problem-solving.
Education and Expertise
Mark Anthony Monilar studied at STI College, where he earned an Associate's degree in Information Technology. His educational background has provided him with the necessary skills to excel in the IT field. He possesses advanced skills in Adobe Premiere Pro for video editing and Adobe Illustrator for logo and ad design. Additionally, he has expertise in managing and implementing Microsoft Azure AD and Microsoft Intune solutions, which are critical for modern IT environments.
Leadership and Team Management
In his role as an Information Technology Support Team Lead, Mark demonstrates strong leadership qualities. He focuses on motivating and mentoring team members to achieve their goals. His proven track record of efficient time management and goal-oriented results reflects his commitment to providing quality service in all aspects of work. Mark prioritizes fostering a collaborative team environment to enhance productivity and service delivery.