Matthew Donovan
About Matthew Donovan
Matthew Donovan is an Enterprise Monitoring Administrator II at Newfold Digital, where he has worked since 2015. He has a background in Information Technology, with education from Jamestown Community College and experience in troubleshooting and system performance monitoring.
Work at Newfold Digital
Matthew Donovan has been employed at Newfold Digital since 2015, where he holds the position of Enterprise Monitoring Administrator II. In this role, he collaborates closely with enterprise brand monitoring teams to identify, address, and document system issues. His responsibilities include handling escalations from the Enterprise Monitoring Team I, which highlights his skills in troubleshooting and system performance monitoring.
Education and Expertise
Matthew Donovan has a solid educational background in Information Technology. He studied at Jamestown Community College, achieving a degree in Information Technology since 2004. Prior to that, he attended Olean Senior High School, where he earned a local diploma while focusing on Information Technology from 2000 to 2004. Additionally, he obtained a Computer System Technology certificate from Boces (Board of Continuing Education) between 2002 and 2004.
Background
Matthew Donovan's early work experience includes positions in various sectors. He worked as a Dietary Aide at Compass Group Canada from 1998 to 2005 for seven years. He then transitioned to a role as a Housekeeper at Healthcare Services Group from 2008 to 2009 for one year. Following that, he served as a Customer Service Representative at The Connection from 2009 to 2011 for two years.
Technical Skills
Matthew Donovan possesses a well-rounded knowledge base in Linux administration, which enables him to assist multiple departments effectively. His expertise in troubleshooting and system performance monitoring is critical in his current role, allowing him to manage and resolve complex system issues efficiently.