Omar Alexander, MBA
About Omar Alexander, MBA
Omar Alexander, MBA, serves as a Salesforce Administrator and Business Analyst at Newfold Digital, where he has worked since 2018. He has a diverse background in customer service and technical support, with previous roles at LHR Technologies and the US Army.
Work at Newfold Digital
Omar Alexander has been employed at Newfold Digital, previously known as Endurance Group, since 2018. In his role as a Salesforce Administrator and Business Analyst, he has contributed to the management and optimization of Salesforce systems. His work involves analyzing business processes and implementing solutions to enhance operational efficiency. His tenure at Newfold Digital has lasted for six years, during which he has developed expertise in Salesforce administration.
Previous Employment History
Omar Alexander has a diverse work history. He worked at Endurance International Group in various capacities, including Junior Administrator I, Junior Administrator II, Sales Analyst, and Shift Supervisor from 2013 to 2018. Prior to that, he served as a Customer Service Call Center Manager and Technical Support Supervisor at LHR Technologies, Inc. from 2008 to 2011. His early career includes seven years as an Administrative Specialist in the US Army, where he gained valuable administrative experience.
Education and Expertise
Omar Alexander holds a Master of Business Administration (MBA) from the University of Houston-Clear Lake, which he completed from 2017 to 2019. He also earned a Bachelor's Degree in Management Information Systems from the same institution between 2012 and 2014. Additionally, he obtained an Associate's Degree in General Studies from San Jacinto College, completing his studies from 2004 to 2008. His educational background supports his expertise in business analysis and information systems.
Skills and Specializations
Omar Alexander specializes in Salesforce administration and business analysis. His skills include managing Salesforce systems, analyzing business processes, and providing technical support. His previous roles have equipped him with experience in customer service, technical support, and team management. This diverse skill set enables him to effectively address business needs and improve operational workflows.