Rajiv Barretto
About Rajiv Barretto
Rajiv Barretto is an Associate Manager of Engagement & Loyalty at Newfold Digital, where he has worked since 2019. He has a background in marketing and customer service, with previous roles at Jet Airways, Directi, Efkon India, and Endurance International Group.
Work at Newfold Digital
Rajiv Barretto has been serving as the Associate Manager - Engagement & Loyalty at Newfold Digital since 2019. In this role, he leads marketing communications and operations for the channel partnership vertical, specifically for ResellerClub. His responsibilities include managing engagement and loyalty programs within the digital marketing sector, focusing on enhancing customer relationships and retention strategies.
Previous Experience in Marketing and Customer Service
Before joining Newfold Digital, Rajiv Barretto held various positions in marketing and customer service. He worked at Endurance International Group as a Senior Marketing Specialist from 2016 to 2019, where he developed marketing strategies. Prior to that, he was a Sales & Marketing Executive at Efkon India for eight months in 2014-2015. His career began at Jet Airways as a Customer Service Assistant from 2011 to 2012, providing him with foundational experience in customer relations.
Education and Expertise
Rajiv Barretto holds a Master of Business Administration (MBA) in Marketing from the Mumbai Educational Trust, MET League of Colleges, which he completed from 2012 to 2014. He also earned a Bachelor of Commerce (B.Com.) degree in Business Administration and Management from the University of Mumbai, studying from 2008 to 2011. His educational background equips him with a solid understanding of marketing principles and business management.
Career Progression
Rajiv Barretto's career reflects a steady progression in marketing and customer engagement roles. He transitioned from his position as Senior Marketing Specialist at Endurance International Group to Associate Manager at Newfold Digital. His experience across various organizations, including Directi as a Marketing Associate and Jet Airways, has contributed to his expertise in managing customer engagement and loyalty programs.