Amy Decker
About Amy Decker
Amy Decker is a Client Manager with extensive experience in the health insurance industry, currently working at Newfront since 2020. She has held various roles at different companies, including Health Net and HUB International/Tevis Insurance Solutions, where she managed numerous clients and authored a procedure manual for the IFP billing department.
Work at Newfront
Amy Decker has been employed at Newfront as a Client Manager since 2020. In her role, she manages client relationships and ensures the delivery of high-quality service. Her tenure at Newfront has spanned four years, during which she has contributed to the company's client management strategies and initiatives.
Previous Experience at Tevis Insurance Solutions
Before joining Newfront, Amy Decker worked at Tevis Insurance Solutions as an Account Executive from 2013 to 2020. During her seven years there, she held multiple roles, including receptionist, service representative, and Associate Account Manager. She managed an average of 105 clients and developed numerous carrier relationships, demonstrating her capability in client management and service delivery.
Experience in Health Insurance Industry
Amy Decker began her career in the health insurance industry at Health Net, where she worked in the IFP billing department. She served as an Account Representative from 2005 to 2007 and authored a procedure manual for the billing department. Additionally, she trained new staff during the department's transition to Connecticut, showcasing her expertise in training and process documentation.
Career Progression and Roles
Throughout her career, Amy Decker has experienced significant progression in her roles. She quickly advanced from a customer service representative to an Account Manager at Hillenbrand Insurance Services. Her diverse experience across various positions in the insurance sector has equipped her with a broad understanding of client management and operational processes.
Education and Training
While specific educational details are not provided, Amy Decker has demonstrated her commitment to professional development through her training initiatives at Health Net and her various roles in the insurance industry. Her experience in training new staff and creating procedural documentation indicates a strong foundation in both education and practical application within her field.