Jennifer Sommerville
About Jennifer Sommerville
Jennifer Sommerville is a Manager of Client Success with extensive experience in client relations and onboarding. She has held various roles in companies such as Newport Group and Newfront, and has a background in marketing and business administration.
Current Role at Newfront
Jennifer Sommerville serves as the Manager of Client Success at Newfront, a position she has held since 2023. In this role, she is responsible for overseeing client success initiatives and ensuring that clients receive optimal support and service. Her strong customer focus and extensive customer service experience contribute to her effectiveness in this position.
Previous Experience at Newfront
Prior to her current role, Jennifer worked at Newfront as the Conversion and Onboarding Manager from 2020 to 2022. She was responsible for managing the conversion processes and onboarding new clients. Following this, she served as the Lead Conversion and Onboarding Manager from 2022 to 2023, further enhancing her expertise in client management.
Professional Background
Jennifer has a diverse professional background, including significant roles at Newport Group and Franklin Templeton Investments. At Newport Group, she worked as a Conversion Consultant specializing in mergers and migrations from 2017 to 2020 and briefly as a Senior Conversion Consultant in 2020. At Franklin Templeton Investments, she held positions as a Sales Territory Coordinator and T.A. Associate from 2014 to 2017.
Educational Qualifications
Jennifer studied Business Administration with a focus in Marketing at CSU Chico, where she earned her Bachelor of Science (B.S.) from 2009 to 2014. Additionally, she studied Marketing at Università degli Studi di Torino in Italy for one year from 2012 to 2013, which included a study abroad program focusing on business and international marketing.
Skills and Community Involvement
Jennifer possesses strong communication and presentation skills, which enhance her effectiveness in client interactions. She exhibits strong organization and project management skills, essential for managing client success projects. Additionally, she is involved in numerous community service activities, demonstrating her commitment to giving back to the community.