Jessica Sykes, Mph
About Jessica Sykes, Mph
Jessica Sykes, MPH, is a Customer Service Associate at Newfront Insurance, where she has worked since 2021. She holds a Master's Degree in Public Health Policy and Administration from the University of Illinois Chicago and has extensive experience in health-related roles.
Work at Newfront
Jessica Sykes has been employed at Newfront Insurance as a Customer Service Associate since 2021. In this role, she is responsible for providing support and assistance to clients, ensuring their needs are met effectively. Her experience in customer service contributes to the company's commitment to client satisfaction.
Previous Experience
Before joining Newfront, Jessica worked at ARDX as an Operational Policy Consultant from 2017 to 2021. Her role involved analyzing and developing operational policies to enhance organizational efficiency. Additionally, she served as an EHR Specialist and Program Manager at Sabino Recovery-Trauma and Addiction Treatment Center from 2015 to 2017, where she managed electronic health records and supported program initiatives.
Education and Expertise
Jessica Sykes holds a Master’s Degree in Public Health Policy and Administration from the University of Illinois Chicago, which she completed from 2015 to 2017. Prior to that, she earned a Bachelor of Arts in Interdepartmental Major, Health/Medical Psychology from Elmhurst College, studying from 2011 to 2013. Her educational background equips her with knowledge in public health and healthcare systems.
Career Background
Jessica's career began as a Health Insurance Specialist at Leyden Family Service & Mental Health Center, where she worked from 2013 to 2015. She also gained experience as an Outreach and Enrollment Specialist at Automated Health Systems for a brief period in 2013. Her diverse roles in healthcare and customer service have contributed to her professional development.