Nic Borden, Acsr
About Nic Borden, Acsr
Nic Borden is an Account Coordinator at Newfront, with a diverse background in customer service and account management. He has held various roles in the automotive and insurance industries, demonstrating adaptability and strong problem-solving skills.
Work at Newfront
Nic Borden has been employed at Newfront as an Account Coordinator since 2022. In this role, he is responsible for managing client accounts and ensuring effective communication between clients and the company. His position requires strong organizational skills and the ability to prioritize tasks to meet client needs efficiently.
Previous Employment History
Before joining Newfront, Nic Borden held several positions that contributed to his professional development. He worked at Alliant Insurance Services as an Assistant Account Manager from 2017 to 2022, where he gained experience in account management. Prior to that, he served as a Policy Service Representative at Travelers from 2015 to 2017. His earlier roles include working as a Service Advisor at Dishman Dodge Chrysler from 2010 to 2015 and as a Shop Assistant at National Barricade & Sign Co. from 2005 to 2009.
Education and Expertise
Nic Borden studied at Spokane Community College, where he earned a Bachelor of Applied Science (BASc) in Business/Commerce from 2004 to 2007. He furthered his education at Eastern Washington University, obtaining a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from 2007 to 2009. His educational background provides a solid foundation for his work in account coordination and customer service.
Customer Service Experience
Nic Borden has extensive experience in customer service, having worked in various roles that emphasize strong problem-solving abilities. His time in the automotive service industry, particularly as a Service Advisor, allowed him to develop key skills in customer communication and time management. He has navigated some of the most intensive customer service environments, showcasing his adaptability and growth throughout his career.
Career Transition and Growth
Throughout his career, Nic Borden has demonstrated adaptability by transitioning from hands-on roles in automotive services to account management and sales. His experience includes working as an Outside Sales and Service representative at Pro-Cut International for a brief period in 2017. This progression highlights his ability to evolve within his career while maintaining a focus on customer satisfaction and service excellence.