Austin G.
About Austin G.
Austin G. is a Technical Support Engineer at NewStore, Inc. in Los Angeles, California, with a background in customer support and success roles across various companies since 2016.
Work at NewStore
Austin G. has been employed at NewStore, Inc. as a Technical Support Engineer since 2022. He is based in Los Angeles, California, and has accumulated two years of experience in this role. His responsibilities include providing technical assistance and support to customers, ensuring smooth operations and addressing any technical issues that arise.
Previous Experience in Customer Support
Before joining NewStore, Austin G. worked as a Customer Support Engineer at Xplor from 2020 to 2022. This role was remote, allowing him to support customers effectively from Los Angeles. Prior to Xplor, he served as a Customer Support Specialist at Ampjar for 10 months in 2017, also in a remote capacity. Additionally, he worked as a Customer Success Specialist at 17hats for two years from 2016 to 2018, and as a Customer Support representative at FightCamp for 10 months during the same period.
Education and Expertise
Austin G. studied at Hofstra University, where he gained foundational knowledge that supports his career in technical and customer support. His educational background complements his practical experience in various customer-facing roles, enhancing his ability to address client needs and technical challenges.
Background in Customer Support Roles
Austin G. has a diverse background in customer support roles, having worked in several companies within the Los Angeles Metropolitan Area. His experience spans various positions, including Customer Support Specialist and Customer Success Specialist, which have equipped him with skills in problem-solving and client communication.