Brandon W.
About Brandon W.
Brandon W. is a Senior Technical Support Engineer at NewStore, Inc., where he has worked since 2022. He holds a Bachelor of Science in Information Science Technology from Pennsylvania State University and has previous experience in technical support and programming roles across various companies.
Work at NewStore
Brandon W. currently holds the position of Senior Technical Support Engineer at NewStore, Inc., a role he has occupied since 2022. His responsibilities include providing advanced technical support and troubleshooting for clients, ensuring optimal performance of NewStore's software solutions. Prior to his current role, he worked as a Technical Support Engineer at NewStore from 2018 to 2022, where he gained extensive experience in customer support and technical problem-solving.
Education and Expertise
Brandon W. studied at Pennsylvania State University-Penn State Beaver, where he earned a Bachelor of Science (B.S.) in Information Science Technology from 2004 to 2006. He also attended Penn State University from 2001 to 2005, where he studied Information Science and Technology, achieving another B.S. degree. His educational background provides a strong foundation in technical support and information technology.
Previous Work Experience
Before joining NewStore, Inc., Brandon W. gained diverse experience in various technical roles. He worked as a Technical Support Engineer at MomentFeed for six months in 2018. Prior to that, he served as a Programmer at Americhip from 2016 to 2017. Additionally, he was employed as a Configuration Software Analyst at Chrome River Technologies from 2014 to 2015. His career has spanned multiple locations, including Los Angeles and Boston.
Technical Skills and Responsibilities
In his roles, Brandon W. has developed a range of technical skills essential for effective support and analysis. His experience includes troubleshooting software issues, configuring systems, and providing customer support. His background in programming and configuration analysis enhances his ability to address complex technical challenges and implement solutions efficiently.