Chandan Tiwari
About Chandan Tiwari
Chandan Tiwari is a Senior Director and Principal at NewStore, Inc., where he has worked since 2019. He has extensive experience in leveraging AI and blockchain technologies to enhance customer experience and has held various roles at IBM prior to his current position.
Work at NewStore
Chandan Tiwari has been serving as Sr. Director | Principal at NewStore, Inc. since 2019. In this role, he focuses on leveraging advanced technologies to enhance customer experience and drive retail transformation. His responsibilities include overseeing the development and implementation of innovative solutions that integrate modern point of sale systems and order management solutions. Tiwari's leadership is instrumental in guiding cross-functional teams to achieve measurable results within the organization.
Previous Experience at IBM
Before joining NewStore, Tiwari worked at IBM for a total of seven years in various capacities. He served as an Application Architect for Sterling OMS/WMS/LMS from 2012 to 2015 in Coppell, Texas, and later as an Enterprise Architect for IBM Watson Commerce from 2015 to 2019 in the Dallas/Fort Worth Area. His work at IBM involved designing and implementing solutions that utilized AI and blockchain technologies to improve commerce operations.
Education and Expertise
Chandan Tiwari earned a Bachelor of Engineering (BE) degree in Information Technology from the National Institute of Technology Karnataka, where he studied from 2001 to 2004. His educational background provides a strong foundation for his expertise in modern point of sale systems, order management solutions, and innovative technology applications in commerce. Tiwari's technical knowledge supports his passion for developing new products and initiatives that meet broader business needs.
Focus on Customer Experience
Tiwari has a strong focus on enhancing customer experience through innovative solutions. His approach involves utilizing cutting-edge technologies to create seamless interactions between retailers and consumers. By prioritizing customer-centric strategies, he aims to drive engagement and satisfaction within the retail sector.
Leadership in Retail Transformation
Chandan Tiwari is experienced in leading cross-functional teams to deliver measurable results in retail transformation. His leadership style emphasizes collaboration and innovation, enabling teams to effectively address challenges and implement solutions that enhance operational efficiency and customer satisfaction in the retail environment.