Monika Khamari
About Monika Khamari
Monika Khamari is a Tech Support Engineer with over six years of experience in the telecom domain. She has held various roles in tech support, including positions at MobiKwik, Flexera, and Routematic, and currently works at NewStore, Inc. in Berlin, Germany.
Current Role at NewStore
Monika Khamari currently serves as a Tech Support Engineer at NewStore, Inc. since 2021. Her role is based in Berlin, Germany, where she applies her extensive experience in tech support to assist clients and enhance system performance. Monika's responsibilities include troubleshooting technical issues, providing customer support, and ensuring the smooth operation of applications.
Previous Experience in Tech Support
Before joining NewStore, Monika held several positions in tech support and engineering. She worked at Flexera as a Senior Production Support Engineer from 2019 to 2021 in Bengaluru, Karnataka, India. Prior to that, she was a SQL Support Engineer at Routematic from 2017 to 2019. Her career began with roles at MobiKwik as a Site Reliability Engineer from 2015 to 2017 and as an Analyst at GlobalLogic from 2014 to 2015.
Education and Qualifications
Monika Khamari completed her Master of Computer Applications (MCA) at Gandhi Institute of Engineering and Technology (GIET), Gunupur, from 2010 to 2013. She also holds a Bachelor of Computer Applications (BCA) degree from Govt. College, Bhawanipatna, which she obtained from 2007 to 2010. Her educational background provides a strong foundation for her career in tech support and engineering.
Expertise in Telecom and Mobile Marketing
With six years of experience in the telecom domain, Monika has developed a diverse skill set that includes expertise in mobile marketing and campaign management. Her technical knowledge and practical experience contribute to her effectiveness in production and application support roles, enabling her to address complex technical challenges.