Craig Hunter
About Craig Hunter
Craig Hunter is a Customer Education Manager with over a decade of experience in instructional design and online learning. He has held various roles in educational institutions and organizations across multiple countries, focusing on creating effective online learning environments and developing comprehensive learning strategies.
Current Role at NewsWhip
Craig Hunter serves as the Customer Education Manager at NewsWhip, a position he has held since 2022. In this role, he focuses on enhancing customer understanding and engagement with NewsWhip's products. His responsibilities include developing educational resources and strategies that facilitate effective use of the platform.
Previous Experience in Instructional Design
Craig Hunter has extensive experience in instructional design, having worked in various roles across multiple institutions. He was a Senior Instructional Designer at Zendesk from 2021 to 2022 and previously served as an Instructional Designer at the same company from 2019 to 2021. His earlier positions include Learning Experience Designer at The University of Glasgow and E-Learning Consultant at Endeavour College of Natural Health.
Educational Background
Craig Hunter studied at The University of Glasgow, where he earned a Master of Arts with Honours in History from 2003 to 2007. This academic foundation has contributed to his analytical skills and understanding of educational methodologies, which he applies in his professional roles.
Contributions to Online Learning
Throughout his career, Craig Hunter has developed comprehensive online learning strategies that incorporate both front-end and back-end instructional design elements. He has authored several articles for NewsWhip, focusing on topics such as improving processes with NewsWhip Spike and transforming dashboards into executive-level insights.
International Teaching Experience
Before transitioning into instructional design, Craig Hunter worked as an English Language Teacher through the Japan Exchange and Teaching Program(me) (JET) from 2007 to 2011. This experience in Japan provided him with valuable insights into educational practices and cross-cultural communication.