Emily Chasse
About Emily Chasse
Emily Chasse is a Senior Customer Success Manager currently working at NewsWhip in New York, New York. She has a background in customer engagement and client services, with previous roles at Bitly and Sprinklr, and holds a Bachelor of Arts in Communication and Media Studies from Quinnipiac University.
Current Role at NewsWhip
Emily Chasse serves as the Senior Customer Success Manager at NewsWhip, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes with the company's products. Her experience in customer success allows her to effectively address client needs and foster long-term relationships.
Previous Experience at NewsWhip
Prior to her current role, Emily worked at NewsWhip as a Customer Success Manager from 2018 to 2021. During this time, she contributed to the company's customer engagement strategies and helped clients maximize the value of their services. Her tenure in this position provided her with a solid foundation in customer success management.
Experience at Bitly
Emily Chasse worked at Bitly as a Customer Engagement professional from 2017 to 2018. In this role, she was involved in enhancing customer relationships and improving user engagement with Bitly's services. Her experience at Bitly contributed to her skill set in customer success and engagement.
Education and Academic Background
Emily Chasse studied at Quinnipiac University, where she earned a Bachelor of Arts in Communication and Media Studies from 2013 to 2017. This academic background provided her with a strong foundation in communication principles, which she applies in her professional roles.
Early Career at Sprinklr
In 2016, Emily Chasse briefly worked at Sprinklr in Client Services for two months. This early experience in the client services sector helped her develop essential skills in customer interaction and service delivery, which she has built upon in her subsequent roles.