Geno Sidders
About Geno Sidders
Geno Sidders is a Customer Success Manager with extensive experience in client relations and sales. He currently works at NewsWhip and has previously held positions at The National Society of Leadership and Success, Bizzabo, and Apple.
Work at NewsWhip
Geno Sidders currently holds the position of Customer Success Manager at NewsWhip, a role he has been in since 2022. He operates within the New York City Metropolitan Area, where he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing client relationships and providing support to maximize the value clients receive from NewsWhip's services.
Previous Experience in Customer Success
Before joining NewsWhip, Geno Sidders worked as a Customer Success Manager at Bizzabo from 2021 to 2022. He also held a similar position at The National Society of Leadership and Success for eight months in 2020 to 2021. In these roles, he developed skills in client management and support, contributing to customer retention and satisfaction.
Sales Experience at Apple
Geno Sidders has extensive experience in sales, having worked at Apple in various capacities. He served as a Sales Specialist from 2013 to 2015 and later as a Business Specialist from 2015 to 2017. He also held the position of SMB Account Manager from 2018 to 2021. These roles provided him with a strong foundation in sales strategies and customer engagement.
Education and Academic Involvement
Geno Sidders earned a Bachelor’s Degree in Business Administration from Rider University, where he studied from 2010 to 2014. During his time at Rider, he was actively involved in campus life, serving as an Orientation Leader, Pub Manager, and Resident Advisor. These roles allowed him to develop leadership skills and foster community engagement.
Advocacy for the Latino Community
Geno Sidders advocates for the Latino community within the tech industry. He emphasizes the importance of empathy and care in professional relationships, reflecting his personal philosophy that prioritizes demonstrating care before sharing knowledge. This advocacy highlights his commitment to fostering inclusivity and support for underrepresented groups in technology.