Bryce Wilcox
About Bryce Wilcox
Bryce Wilcox is an Onboarding Manager at NexHealth, with a strong background in client success and onboarding processes, particularly in the healthcare sector. He has held various roles at Podium and other companies, accumulating extensive experience in customer support and team leadership.
Work at NexHealth
Bryce Wilcox currently serves as the Onboarding Manager at NexHealth, a position he has held since 2023. In this role, he focuses on enhancing the onboarding experience for new clients, ensuring they are effectively integrated into the platform. His expertise in client success and onboarding processes, particularly within the healthcare sector, supports his efforts to improve customer experiences.
Previous Experience at Podium
Bryce Wilcox has extensive experience at Podium, where he held multiple roles over several years. He worked as an Onboarding Specialist from 2019 to 2020, followed by a position as Onboarding Manager from 2020 to 2021. He also served as a Solutions Implementation Manager from 2021 to 2022 and as a Commercial Customer Success Manager for a brief period in 2022. His various roles contributed to his understanding of client needs and success strategies.
Background in Healthcare and Client Support
Bryce Wilcox has a background in healthcare and client support services, which he leverages in his current role. He worked as a Medical Assistant at Rocky Mountain Foot & Ankle Center from 2017 to 2018, and he also held a position as a Sales Operations Intern at Health Catalyst in 2016. This experience has equipped him with the skills necessary to navigate client interactions effectively.
Education and Expertise
Bryce Wilcox holds a Bachelor’s Degree in Public Health from Brigham Young University, which he completed from 2009 to 2016. He also earned an Associate’s Degree in Science from Weber State University from 2007 to 2009. His educational background, combined with his expertise in client success and onboarding processes, particularly in the healthcare sector, enhances his professional capabilities.
Skills and Communication
Bryce Wilcox possesses strong skills in public speaking and is proficient in Spanish, which aids in effective communication with diverse client bases. His passion for teamwork and leadership is evident in his focus on improving customer experiences. These skills contribute to his success in onboarding and client management roles.