Emily Van Allen
About Emily Van Allen
Emily Van Allen is an Account Manager at NexHealth, specializing in small and medium-sized businesses. She has a background in technical support from her time at Apple and holds a Bachelor of Arts in Art History from Purchase College, SUNY.
Work at NexHealth
Emily Van Allen currently holds the position of Account Manager SMB/MM at NexHealth, where she has been employed since 2022. In this role, she focuses on managing relationships with small to medium-sized businesses, ensuring their needs are met and fostering customer satisfaction. Prior to this position, she served as a Customer Success Specialist at NexHealth starting in 2021, where she worked for three years to enhance client experiences and support.
Previous Experience at Apple
Emily Van Allen has extensive experience with Apple, having worked in various roles from 2014 to 2021. She began her career at Apple as a Technical Specialist, where she provided technical support for three years. She then transitioned to the role of Genius, assisting customers with technical issues for one year. Following this, she served as a Genius Admin for two years, managing Genius team operations. Emily also worked as a Technical Expert for one year from 2017 to 2018, further enhancing her technical skills and customer service expertise.
Education and Expertise
Emily Van Allen studied at Purchase College, SUNY, where she earned a Bachelor of Arts (B.A.) degree in Art History, Criticism, and Conservation. Her educational background provides her with a unique perspective that complements her professional roles, particularly in customer-facing positions where communication and understanding of client needs are essential.
Background in Retail Management
Before her tenure at Apple, Emily worked as a Merchandise Manager at Madewell from 2012 to 2014. In this role, she was responsible for overseeing merchandise operations, which included inventory management and sales strategies. This experience in retail management contributed to her skills in customer relations and operational efficiency.