Stephanie Wainaina
About Stephanie Wainaina
Stephanie Wainaina is an experienced professional currently serving as the Onboarding Team Lead at NexHealth, where she has worked since 2021. Her previous roles include positions at Microsoft, Marriott Hotels, Paycom, and Lead Forensics, showcasing her diverse background in customer success, project management, and business development.
Work at NexHealth
Stephanie Wainaina currently serves as the Onboarding Team Lead at NexHealth, a position she has held since 2023. In this role, she oversees the onboarding process for new clients, ensuring a smooth transition and implementation of services. Prior to this, she worked as the Enterprise Onboarding & Implementation Manager at NexHealth since 2021, where she focused on managing large-scale client implementations. Her experience at NexHealth emphasizes her expertise in client onboarding and project management within the healthcare technology sector.
Previous Experience at Microsoft
Before joining NexHealth, Stephanie worked at Microsoft as a Customer Success Manager for Microsoft Azure from 2019 to 2021. In this role, she was responsible for ensuring customer satisfaction and success with Azure services, helping clients maximize their use of the platform. Her tenure at Microsoft provided her with valuable experience in customer engagement and technical support in a cloud computing environment.
Career Background
Stephanie Wainaina has a diverse career background that includes various roles in different industries. She worked at Marriott Hotels as a Bartender from 2016 to 2018, where she developed customer service skills in a fast-paced environment. Additionally, she held positions at Paycom as an Implementation Project Manager for five months in 2019 and at Lead Forensics as a Business Development Representative for four months in 2018. Her early career also included an internship as a Social Media Coordinator at Summit PA Services in 2016.
Education and Expertise
Stephanie earned her Bachelor of Business Administration (BBA) in Marketing from Georgia State University, completing her studies from 2012 to 2017. This educational background has equipped her with foundational knowledge in marketing principles and business strategies, which she applies in her professional roles. Her expertise spans client onboarding, project management, and customer success, making her a valuable asset in her current position.