Taylor Edwards
About Taylor Edwards
Taylor Edwards is a Customer Support Engineer at NexHealth with a diverse professional background in customer support, marketing, and public relations. Edwards has experience in various roles across multiple industries, including service, apparel, and fashion.
Work at NexHealth
Taylor Edwards has been employed at NexHealth as a Customer Support Engineer since 2022. In this role, Taylor is responsible for providing technical assistance and support to customers, ensuring that their experience with the company's services is efficient and effective. The position requires a strong understanding of customer needs and the ability to troubleshoot various issues.
Previous Experience
Prior to joining NexHealth, Taylor held several positions that contributed to a diverse professional background. Taylor worked at JobNimbus as a Technical Support Specialist from 2021 to 2022, where responsibilities included assisting customers with technical inquiries. Taylor also served as a Marketing Specialist at Western Heating & Air Conditioning from 2020 to 2021, and as a Public Relations Intern at Momni in 2019. Additionally, Taylor worked as a Freelance Branding Consultant for Alexander Athletics in 2020 and gained experience in retail sales and public relations at Gigi Pip.
Education and Expertise
Taylor Edwards studied at Brigham Young University, focusing on Pre-communications from 2015 to 2017. Subsequently, Taylor attended Utah Valley University, where the emphasis was on Communication and Media Studies, achieving a degree in Public Relations from 2018 to 2020. This educational background supports Taylor's skills in writing, communication, and strategic thinking, particularly in media contexts.
Skills and Competencies
Taylor possesses strong skills in writing and communication, which are essential for roles in customer support and public relations. Additionally, Taylor has experience in social media management, enhancing the ability to engage with audiences effectively. The combination of these skills and experiences contributes to a well-rounded professional profile.
Diverse Professional Background
Taylor Edwards has a diverse professional background, having worked across multiple industries, including service, apparel, and fashion. This variety of experiences has provided Taylor with a broad perspective and adaptability in different work environments, enhancing the ability to address various customer needs and challenges.