Brittni Jackson
About Brittni Jackson
Brittni Jackson is a customer service professional with extensive experience in various roles, including positions at HGS Healthcare and NexRep, LLC. She holds a Bachelor's degree in Healthcare Administration and has demonstrated strong organizational skills and a commitment to customer service.
Work at NexRep
Brittni Jackson currently works at NexRep, LLC as a Customer Service representative. She began this role in 2023 and has been employed in a remote capacity for one year. Prior to her current position, she also worked at NexRep, LLC as a Customer Service Representative for one month in 2020, gaining experience in remote customer service operations.
Previous Employment Experience
Brittni Jackson has a diverse work history in customer service and support roles. She served as a Customer Service Advocate at HGS Healthcare from 2021 to 2022 for ten months. Additionally, she worked as a Front Desk Associate at Microtel Inn and Suites for five months in 2010. Her experience also includes two years as Branch Support and five months in ATM Balancing at TIC Federal Credit Union, as well as a brief role as an Enrollment Specialist at Blackboard Student Services Inc. in 2021.
Education and Expertise
Brittni Jackson studied Healthcare Administration at the University of Phoenix, earning an Associate degree from 2006 to 2007 and a Bachelor degree from 2008 to 2011. She also pursued additional studies in TESOL and TEFL at the International Open Academy, obtaining certificates in 2019 and 2021, respectively. Her educational background supports her expertise in healthcare and customer service.
Skills and Professional Attributes
Brittni Jackson demonstrates strong organizational skills and a professional attitude when assisting patients and customers. She possesses experience in adhering to HIPAA and PHI guidelines while handling sensitive patient information. Her ability to independently complete daily tasks contributes to her effectiveness in customer service roles.