Ian Hunter
About Ian Hunter
Title and Role at NexRep
Ian Hunter serves as the Vice President of Strategy & Analytics at NexRep. Since joining the company in 2015, he has played a crucial role in redefining the company’s approach to forecasting and workforce planning. His work focuses on leveraging data-driven strategies to enhance customer experiences and optimize operational efficiencies.
Professional Experience and Contributions
With nearly 20 years of experience in the field, Ian Hunter has a proven track record of utilizing data analytics to improve customer service and operational performance. Before joining NexRep, he provided consultancy services to some of the largest global brands across various sectors, including finance, technology, telecommunications, retail, and healthcare. His expertise spans customer experience, performance management, and predictive analytics.
Building a Data-Driven Team
At NexRep, Ian Hunter has built and led a team dedicated to customer experience, performance analytics, and predictive analytics. His leadership has been instrumental in developing a robust analytics framework that supports the company's strategic goals. By fostering a culture that emphasizes data-driven decision making, he has contributed significantly to enhancing both customer and employee satisfaction.
Personal Interests
Outside of his professional life, Ian Hunter enjoys various outdoor activities. He spends his leisure time running, hiking, and golfing. Ian also values quality time with his family, often exploring the outdoors with his wife and two kids.