Keith Wilson
About Keith Wilson
Keith Wilson is a Resource Specialist with extensive experience in training and customer relationship management. He has held various roles in different companies, including positions as a Lead Financial Aid Trainer and Corporate Trainer, and has expertise in web-based presentations and contact center operations.
Current Role at NexRep
Keith Wilson serves as a Resource Specialist at NexRep, LLC since 2021. His role is remote and based in McDonough, Georgia. In this position, he focuses on providing resources and support to enhance operational efficiency within the company.
Previous Experience at ADT
Keith Wilson worked at ADT as a Residential Resale Representative from 2014 to 2015. His tenure lasted for eight months, during which he operated in the Mobile, Alabama area. In this role, he was involved in sales and customer service initiatives.
Background in Financial Aid Training
From 2006 to 2013, Keith Wilson held the position of Lead Financial Aid Trainer at Global Financial Aid Services, Inc. for seven years. He was based in Gulfport, MS, where he developed training programs and resources for financial aid processes.
Technical Training Experience
Keith Wilson has a background in technical training, having worked as a Corporate Trainer at Oreck Corporation from 2005 to 2006. He also served as a Technical Trainer at Gannett Media Technologies International from 2013 to 2014, where he contributed to training initiatives in a hybrid work environment.
Education and Skills
Keith Wilson completed his General Studies at Amory High School, achieving a High School Diploma from 1984 to 1987. He possesses expertise in creating and delivering web-based presentations using tools such as Adobe Connect and Five9 technology, enhancing training and customer relationship management.