Alejandro Fischer
About Alejandro Fischer
Alejandro Fischer is a Service Delivery Manager at Nexthink, with over 15 years of experience in the IT industry. He has held various roles in multinational companies, including Telefónica and Etrali Trading Solutions, and has a strong educational background in telecommunications and IT certifications.
Work at Nexthink
Alejandro Fischer has been employed at Nexthink since 2017, where he serves as a Professional Services Consultant. In this role, he provides both remote and onsite managed services activities to Nexthink's strategic accounts. In addition, he has held the position of Service Delivery Manager since 2019, overseeing service delivery operations. He acts as a key player and single point of contact for the Nexthink Manage relationship, focusing on aligning technical capabilities with business outcomes.
Previous Experience at Telefónica
Alejandro Fischer worked at Telefónica from 2011 to 2015. Initially, he served as an Incident Manager SMC in Prague for eight months before transitioning to a Senior Presales Engineer role in Madrid, where he worked for three years. His experience at Telefónica contributed to his understanding of service management and customer engagement in the telecommunications sector.
Education and Certifications
Alejandro Fischer has a strong educational background in engineering and IT. He studied Telecommunications Engineering at Universidad Alfonso X El Sabio, earning a Master of Engineering (M.Eng.) from 1997 to 2003. He also studied Programming and communication in LINUX at Universidad Carlos III de Madrid. In addition, he achieved ITIL V3 Foundations certification in 2014 and is currently pursuing CCNA certification from CISCO.
Background and Multicultural Experience
Alejandro Fischer has over 15 years of experience in the IT industry, working in various roles across multinational companies. His career includes positions in Prague and Madrid, providing him with valuable experience in multi-cultural environments. This background has enhanced his flexibility and time management skills, enabling him to effectively interact with diverse customer bases.
Project Management Experience
Prior to his current roles, Alejandro Fischer worked as a Project Manager at Etrali Trading Solutions, where he was involved in the deployment of the Service Operation Centre from 2015 to 2016. He also held a position at Sun Microsystems as Lead Management Business Administrator from 2006 to 2007. These roles contributed to his expertise in project management and service delivery within the IT sector.