Ana Ascasso Orbezua
About Ana Ascasso Orbezua
Ana Ascasso Orbezua is a Senior Manager of Customer Success Management at Nexthink, with over 20 years of experience in the technology sector. She has held various roles in companies such as Dynatrace, Broadcom Inc., and CA Technologies, and emphasizes the integration of arts and humanities in business practices.
Current Role at Nexthink
Ana Ascasso Orbezua currently serves as the Senior Manager of Customer Success Management (CSM) at Nexthink, a position she has held since 2024. She works on-site in Madrid, Community of Madrid, Spain. In her role, she focuses on enhancing customer satisfaction and ensuring the successful implementation of Nexthink's solutions.
Previous Experience at Nexthink
Prior to her current role, Ana worked at Nexthink as the Manager of CSM for South & Meta from 2022 to 2024. She also held the position of Customer Success Manager for IBERIA & LATAM from 2021 to 2022. Her experiences at Nexthink contributed to her understanding of customer needs and the integration of technology in business.
Professional Background
Ana has over 20 years of experience in the business sector, with a focus on digital transformation. She has held various positions, including Senior Principal Customer Success Manager at Broadcom Inc. from 2019 to 2021, and Senior BTA at CA Technologies from 2014 to 2019. Her career also includes roles at Dynatrace, Compuware, Information Builders, and GFI Informatica.
Education and Expertise
Ana studied Informatica at the University of Deusto, where she earned her Licenciada degree from 1989 to 1995. She furthered her education at Universitat Oberta de Catalunya, completing a Postgrado in Dirección Estratégica de la Innovación from 2019 to 2020. Her educational background supports her expertise in technology and strategic innovation.
Philosophy and Advocacy
Ana advocates for the integration of arts and humanities in business, viewing them as essential for personal and professional growth. She emphasizes the importance of ethical principles, teamwork, and recognizing individual contributions in achieving success. Additionally, she promotes the significance of culture and education as interconnected elements in the business landscape.