Christophe Gagin
About Christophe Gagin
Christophe Gagin is a Senior Customer Success Manager at Nexthink, where he has worked since 2018. He has a diverse background in product marketing, project management, and technical consulting across various companies, including ORSYP, IBM, and BMC Software.
Work at Nexthink
Christophe Gagin has been serving as a Senior Customer Success Manager at Nexthink since 2018. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Nexthink's solutions. His tenure at Nexthink spans six years, during which he has contributed to the company's mission of improving digital employee experience.
Previous Experience in Product Marketing and Management
Prior to his current role, Christophe Gagin worked at ORSYP as a Product Marketing Manager for nine months in 2009. He also held the position of Market Manager France at ORSYP from 2008 to 2009 for ten months. His experience includes a year as a Project Manager and consultant at Arcanetwork from 1999 to 2000, and various roles at BMC Software, including Technical Account Manager and BSM/ITSM Consultant.
Educational Background
Christophe Gagin studied at ESIEA - École d'Ingénieur·e·s d'un numérique utile from 1993 to 1995. He also attended ECE - Ecole d'ingénieurs, where he achieved a Master’s 2 Degree in Engineering with a focus on Information Systems and Networks from 1996 to 1999. Additionally, he studied Electrical Engineering at Staffordshire University.
Experience in Startups and Technology
Christophe co-founded Azendoo, where he served as CTO and was responsible for Product, Customer Success, and Support from 2010 to 2018. His experience in the tech industry includes working as a Solutions Architect for Tivoli Software at IBM from 2006 to 2008, and various roles at BMC Software, where he developed expertise in technical account management and presales.
ITIL Certification
Christophe Gagin achieved the ITIL Service Manager certification from 2005 to 2006. This certification reflects his knowledge and skills in IT service management, which he has applied throughout his career in various technical and managerial roles.