David Gill
About David Gill
David Gill is a Support Account Manager at Nexthink, with extensive experience in technical account management and support roles across various companies. He has over thirteen years of technical expertise and has held positions at notable organizations such as Lenovo, Philips, and Hologic.
Work at Nexthink
David Gill has been employed at Nexthink as a Support Account Manager since 2021. In this role, he is responsible for providing support and account management services, ensuring customer satisfaction and effective use of Nexthink's solutions. His tenure at Nexthink reflects his commitment to enhancing client relationships and delivering technical support.
Previous Experience in Technical Account Management
Before joining Nexthink, David Gill held positions as a Technical Account Manager at both Lenovo and Philips. At Lenovo, he worked from 2018 to 2020, and at Philips from 2020 to 2021. In these roles, he developed expertise in managing client accounts and addressing technical challenges, contributing to customer success in the Greater Boston Area.
Background in IT and Technical Support
David Gill has a diverse background in IT and technical support, having worked in various roles since 2000. His experience includes positions as a Desktop Support Engineer at Vertex Pharmaceuticals, a Pre-Sales Network Connectivity Specialist at Hologic, and a Technical Support Specialist/Web Developer at MerlinOne. This extensive experience has equipped him with a strong foundation in information technology management and customer service.
Education and Expertise
David Gill studied at the University of Massachusetts Lowell, where he earned a Bachelor of Science degree in Information Systems. He also attended the University of North Carolina Asheville, focusing on Audio Engineering. His educational background complements his over thirteen years of hands-on technical experience in hardware, networking, and software engineering.
Skills and Competencies
David Gill possesses strong presentation and consultative skills, along with effective written and verbal communication abilities. He has a proven track record in building and maintaining business relationships with decision makers and influencers. His technical expertise spans specialized hardware, networking, and information technology management.